Anton Paar USA Inc.

System Specialist - Process Instrumentation

US-TX-Houston
1 week ago
Job ID
2017-1068
# of Openings
1
Category
Technical Support

Overview

Would you like to work for the world leader in the measurement of density, concentration, CO2, and in the field of Rheometry? Do you prefer to mix things up and work with a variety of customers, such as universities, breweries, and Fortune 500 companies? Are you always curious about how things work, like taking things apart, and enjoy tinkering with sophisticated calibration equipment? Then let’s get acquainted:

 

Anton Paar:

  • Globally headquartered in Graz, Austria, Anton Paar GmbH is owned by the charitable Santner Foundation.
  • A highly diverse organization, Anton Paar USA has employees from more than 20 different countries, located all over the US and the Caribbean.

Description:

The System Specialist travels to customer locations to provide on-site installations and commissioning expertise of highly complex measuring and laboratory instruments. (ISO 17025 standards may apply.) Secondary duties include the on-going support of those customers through routine applications and service support. Additional functions may include being a mentor for new and existing Field Service Engineers as well as training newly hired service personnel.

Responsibilities & Qualifications

  • Utilizes knowledge of scientific principles and knowledge of company's highly complex instruments in order to provide installation and commissioning services for newly purchased systems
  • Provides on-going applications support in order to improve and maintain customer success with the use of their instruments
  • Delivers on-site and in-house service to assigned product lines
  • Acts as mentor for less experienced Service Engineers, whether field or office based
  • Consults with Technical Sales Representatives and Sales and Service Management on quality related issues, recommends appropriate action
  • Investigates, analyzes, and diagnoses whether instrumentation is properly functioning. Advises customer accordingly
  • Evaluates malfunctioning instruments to ascertain cause of malfunction
  • Uses common and specialized tools and procedures with respect to calibrations, trouble-shooting, maintenance, and repair of scientific instruments
  • Performs factory calibrations and preventive maintenance of instruments according to engineering instructions, technical manuals and other established procedures, after determining best methodology for accomplishing task
  • Identifies and forwards sales opportunities to Technical Sales Representatives when a sales opportunity may be present
  • Maintains proper and correct records of parts and supplies used and related business expenses
  • Performs other duties as assigned
  • Frequent travel will be required
  • Advanced knowledge of the theoretical and practical application of engineering science and technology.
  • Skill in using electronic schematics, electronic testing equipment and repair tools in order to assist and support service engineers.
  • Analytical problem solving skills.
  • Excellent verbal/written communication and interpersonal skills.
  • Exceptional customer service skills.
  • The ideal candidate will have 1-3+ years working with process instrumentation either in usage, service or support capacity.  A BS in Engineering, Physics, Chemistry or another technical discipline is required.
  • Previous experience in the beverages industry is a plus

We Offer

Anton Paar USA offers a unique and rewarding position within an innovative and rapidly expanding company and service organization. We offer:

  • A highly competitive salary
  • Outstanding benefits package
  • Opportunity for professional growth within the Anton Paar organization

Anton Paar USA is an Equal Opportunity and Affirmative Action Plan Employer

Females/Minorities/Disabled/Veterans are welcome

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed