PRODUCT SPECIALIST - OPTOTEC LINE ASHLAND, VA
Negotiate prices or terms of sales or service agreements; visit establishments to evaluate needs or to promote product or services sales. Maintain customer records, using automated systems. Answer customers' questions about products, prices, availability, or credit terms. Quote prices, credit terms, or other bid specifications. Contact new or existing customers to discuss how specific products or services can meet their needs. Emphasize product features based on analysis of customer' needs and on technical knowledge of product capabilities and limitations. Perform computer customer's installation or production costs and estimate savings from new services, products, or equipment. Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations. Educate sales people and customers on the proper use of highly complex instrumentation. Conduct training needs assessments, develop instructional materials, and deliver training courses via seminars and webinars. Use Anton Paar CRM System or equivalent to develop service workflow and train and educate service teams. Provide customers with technical assistance on the proper use of proprietary hardware and software. Identify current and anticipated market and scientific innovations , and advise senio managernent, sales and product developmenf stalf accordingly. Conduct market and competitive analysis from relevant sources such as marketing reports and research, publications, conferences, etc. Research and identify new market opportunities by attending trade shows, conferences and product demonstrations. Collect and analyze pricing and sales data, and track competitive pricing trends.
Education Requirements: Bachelor's degree in Engineering or closely related field.
Experience Requirements: 12 months of experience in the job offered - Product Specialist and concurrent experience in international sales of laboratory instruments and services.
Salary from $49,733 per year. No OT, 40 hours, M-F. Job in Ashland, VA. Send cover letter, CV, salary requirements and references to Emily Heim, HR & Customer Service Assistant, Anton Paar USA, Inc., 10215 Timber Ridge Drive, Ashland, VA 23005.
Anton Paar USA offers a unique and rewarding position within an innovative and rapidly expanding company and service organization.