Ashland

  • Technical Trainee - Surface Analysis

    Job Locations US-VA-Ashland
    Posted Date 1 month ago(12/11/2018 11:57 AM)
    Job ID
    2018-1201
    # of Openings
    1
    Category
    Marketing/Purchasing/Sales
  • Overview

    Would you like to work for the world leader in the measurement of density, concentration, CO2, and in the field of Rheometry? Do you prefer to mix things up and work with a variety of customers, such as universities, breweries, and Fortune 500 companies? Are you always curious about how things work, like taking things apart, and enjoy tinkering with sophisticated calibration equipment? Then let’s get acquainted:

     

    Anton Paar:

    • Globally headquartered in Graz, Austria, Anton Paar GmbH is owned by the charitable Santner Foundation.
    • A highly diverse organization, Anton Paar USA has employees from more than 20 different countries, located all over the US and the Caribbean.

    Description:

    The Technical Trainee is based in Ashland, VA and will undergo detailed training for 12 months for scientific instruments testing density, surface area, porosity, and other related parameters. Based on performance assessments throughout the training period, the trainee will move into a Product Specialist role in one or multiple product lines. Our Product Specialists work directly with customers in a variety of industries handling instrument training, proofs of concept for new application, installations, and demonstration.

     

    The Technical Trainee must be open to relocate, if necessary, to one of our regional offices in the United States (Chicago, LA, or Houston).

    Responsibilities & Qualifications

    • Utilizes advanced scientific knowledge and principles to educate salespeople and customers on the proper use of highly complex instrumentation
    • Provides customers with technical assistance on the proper use of proprietary hardware and software
    • Provides troubleshooting support, and hardware and software diagnostics to help solve customer issues Performs installations for new instruments at customer site
    • Performs service related repairs of instruments at customer site
    • Applies scientific knowledge and principles to conduct training needs assessments, develop instructional materials, and deliver training courses via seminars and webinars
    • Identifies current and anticipated market and scientific innovations; advises senior management, sales and product development staff accordingly
    • Conducts market and competitive analysis from relevant sources such as marketing reports and research, publications, conferences, etc.
    • Researches and identifies new market opportunities by attending trade shows, conferences, and product demonstrations
    • Collects and analyzes pricing and sales data, and tracks competitive pricing trends.
    • Suggests pricing level adjustments to improve market positioning
    • Assists in developing sales aids and promotional materials, such as application notes and reports.
    • Researches and writes technical articles, papers, and posters
    • Maintains proper and correct records of travel expenses as required
    • Maintains the highest level of knowledge of company products and services and the underlying scientific and technical principles
    • 30% - 50% overnight travel throughout North America, Caribbean. Overnight travel to Europe will only be occasionally for training purposes
    • Performs other duties as assigned
    • Bachelor’s degree(s) in chemistry, engineering or physics or similar field
    • Attends mandatory annual technical and occasional manufacturer training courses each year to stay current on new developments in the field
    • Strong verbal/written communication and interpersonal skills
    • Strong customer service skills
    • Must maintain a current and valid driver’s license and passport

    We Offer

    Anton Paar USA offers a unique and rewarding position within an innovative and rapidly expanding company and service organization. We offer:

    • A highly competitive salary
    • Outstanding benefits package
    • Opportunity for professional growth within the Anton Paar organization
    • Anton Paar in Motion program: planned activities together and with family/friends to promote a healthy working environment for the well-being of our employees. Past examples are baseball, roller skating, picnics, and 5k walks/runs.
    • Free fruit for Ashland based employees (a healthier alternative to the vending machine)
    • Eco Program – incentive program to promote alternative means of transportation (car pool, electric car, cycling)

    Anton Paar USA is an Equal Opportunity and Affirmative Action Plan Employer

    Females/Minorities/Disabled/Veterans are welcome

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