Anton Paar USA Inc.

Administrative Assistant (Service Dept) (IL)

Job Locations US-IL-Vernon Hills
Posted Date 7 days ago(6/18/2021 10:30 AM)
Job ID
# of Openings
Technical Support


Would you like to make a difference at a fast-growing high-tech company that has opened 3 new USA offices in the past 4 years? 

If so, then let’s talk about the Service Assistant position at Anton Paar USA.


We are Anton Paar's highly diverse sales and service organization for the US, and the Caribbean, headquartered in Ashland, Virginia, with offices in Los Angeles, Houston and Chicago. Anton Paar's high-precision instruments help our customers develop every-day products from your shampoo to your shoes, your lunch and favorite beverages, your computer and medication, jet engines, batteries and the pavement on which you commute every day. We help Fortune 500 companies of almost every industry sector, start-ups, and leading universities conduct their research and quality control.


Owned by the charitable Santner Foundation, our investment into R&D is unmatched and leads to industry-leading products. We maintain fiscal stability and independence so we can handle today's and tomorrow's challenges, and aim to provide meaningful, long-term workplaces for all employees.  Anton Paar is headquartered in Graz, Austria, and operates worldwide.

Responsibilities & Qualifications

The Service Assistant works out of the Central Region Headquarters in Vernon Hills, IL and plays the key role in managing the flow of instruments, parts, and paperwork in the service department. The pay rate is $21.60/h. The position participates in the service bonus program as well as all other regular benefits and bonus opportunities. Responsibilities include:

  • Initiating, processing and finalizing service tickets, orders, and invoices
  • Managing the rental instrument fleet
  • Routing goods to the correct warehouse location and departments
  • Communicating with customers on repair status and and account information
  • Answering and routing phone calls

The ideal candidate will possess:

  • Strong customer service and communication skills
  • Excellent time management, organizational and prioritizing skills
  • 2 years experience in administrative support in a fast-paced environment
  • Ownership of assigned cases and detail-oriented mindset

We Offer

Anton Paar USA offers unique and rewarding positions with competitive salaries, an award-winning benefits package, and opportunities for professional growth.


Life at Anton Paar is more than just work – the company offers the employee-led In Motion Program, organizing active social events during and outside of working hours.

  • Anton Paar USA is an Equal Opportunity and Affirmative Action Plan Employer
  • This position is not eligible for current or future work authorization or visa sponsorship
  • Females/Minorities/Disabled/Veterans are welcome


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